Privacy Policy
Please read the privacy terms carefully before using our website and making a purchase.
By using the website www.stretch.rs, the user acknowledges that they have read and agree to the terms regarding the collection, use, and processing of personal data. We inform you in advance about which data are necessary for the purpose of further processing, in accordance with applicable legal provisions.
We inform you that your data are collected, processed, shared, and stored in accordance with the applicable Law on Consumer Protection (Official Gazette of RS No. 87/2018).
Data We Process
Stretch, through its website, conducts remote sales of products from its eponymous brand. Depending on how you use our website, we may collect and store various types of your personal data.
The data that are necessary for the purpose of concluding a remote sales contract, and which are in accordance with the general terms of business, include: full name, address, contact phone number, email address, city, and similar information.
We do not collect or process data of minors.
Furthermore, Stretch does not process any special categories of personal data. If such data are required from you, Stretch will act in full compliance with the provisions of the Law on Personal Data Protection (ZZPL) and the General Data Protection Regulation (GDPR) regarding the specific requirements for processing special categories of personal data.
How We Collect Your Data
contact form
If you wish to contact us for any reason, you can submit your message via the “Contact” section on our website. To respond to your message, we require the following information:
- Full name
- Email address
- Contact phone
- Any personal data voluntarily provided within the message
If you do not provide the requested information, we will not be able to respond to your message submitted through the contact form.
Purchase of Products
Stretch, through its website, offers remote sales of products from its eponymous brand. To successfully complete a purchase, it is necessary for you to provide us with the following information:
- Full name
- Country of residence
- Delivery address
- Phone number
- Email address
- Your height and weight
These data are required in order to conclude a sales contract with you in accordance with our General Terms of Business.
Newsletter Subscription
If you wish to subscribe to our periodic user notification system (newsletter), in order for us to send you information about our services, business updates, special offers, or other information that may be of interest to you, you are required to provide your email address in the appropriate form and give your consent to this Privacy Policy.
If you provide the email address of another person through this form, we will assume that you are authorized to disclose such address and that you are responsible for its disclosure.
If you do not provide an email address, Stretch will not be able to send you periodic notifications regarding special and personalized offers, news and events it organizes, online promotions, or other activities.
Who We Share Your Data With
All user data are strictly confidential and accessible only to authorized personnel necessary for further management and execution.
Your personal data may be disclosed to:
- Legal advisors
- Accountants
- Marketing agencies
- Communication services
- IT service providers
- Competent authorities
We are committed to taking all technical and organizational measures to ensure that your data remain secure and protected from misuse or unauthorized access.
Your Rights Regarding Data Processing
At any time, you may exercise the following rights with Stretch:
- Access your personal data
- Request rectification of your personal data
- Request deletion of your personal data
- Request restriction of data processing
- Object to the processing of your data
- Data portability
You may withdraw your consent to data processing at any time without giving a reason. Such withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
Access to Personal Data
Upon request, Stretch will provide you with information regarding whether it processes your personal data, including the purpose of processing, recipients, cross-border transfers, retention periods, the existence of rights to rectification, deletion, restriction of processing, objection to processing, and the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection. Stretch will also provide information about the source of your personal data if it was not collected directly from you, and will enable access to such data or provide a copy.
Stretch will provide the requested information in writing, free of charge, within 15 days of receiving the request.
If your request is manifestly unfounded or excessive, particularly if repeated, we may charge reasonable administrative fees or refuse to act on the request. In addition, when processing a request for provision of data, we may charge reasonable fees for the preparation of additional copies.
Rectification of Personal Data
You have the right to request that any inaccurate personal data held by Stretch be corrected without undue delay. Depending on the purpose of processing, you also have the right to complete any incomplete personal data, including providing additional statements if necessary.
Deletion of Personal Data
You have the right to request the deletion of your personal data at any time. Stretch is obliged to delete your personal data without undue delay upon your request, if:
(i) your personal data are no longer necessary for the purposes for which they were collected or otherwise processed,
(ii) you have withdrawn consent on which the processing was based and there is no other legal ground for processing,
(iii) you have lodged an objection to the processing,
(iv) your personal data have been unlawfully processed,
(v) deletion is required for compliance with a legal obligation, or
(vi) your personal data were collected in connection with the use of information society services in accordance with Article 16 of the Law on Personal Data Protection (ZZPL) and Article 8 of the General Data Protection Regulation (GDPR).
Restriction of Processing of Personal Data
You have the right to request that Stretch restrict the processing of your personal data if one of the following conditions is met:
- You contest the accuracy of your personal data, allowing us time to verify its accuracy.
- Processing is unlawful, and you oppose the deletion of your personal data.
- We no longer need your personal data for the purposes of processing, but you require them for the establishment, exercise, or defense of legal claims.
- You have filed an objection to processing, and we are assessing whether our legal grounds for processing override your interests.
In the event that the restriction is lifted, we will inform you prior to the termination of the processing restriction.
Objection to Personal Data Processing
You have the right to object to the processing of your personal data by Stretch if you believe it is justified in your particular situation, in accordance with the provisions of ZZPL and GDPR.
You also have the right, at any time, to object to the processing of your personal data for direct marketing purposes, including profiling to the extent that it is related to direct marketing. In such cases, Stretch will no longer process your personal data for these purposes.
Data Portability
You have the right to receive the personal data you previously provided to us in a structured, commonly used, and machine-readable format, and to transfer these personal data to another controller without hindrance from us, provided that both of the following conditions are met:
- Processing is based on consent or a contract, and
- Processing is carried out automatically.
This right includes the right for your personal data to be transmitted directly from Stretch to another controller, where technically feasible.
If you wish to submit a request regarding the exercise of the rights listed above or have any questions about the processing of your personal data by Stretch, you may contact us at: office@stretch.rs
Additionally, you have the right not to be subject to a decision based solely on automated processing, including profiling, if that decision produces legal effects concerning you or significantly affects your position. Stretch does not make decisions based solely on automated processing, including profiling.
You also have the right to submit a complaint to the Commissioner for Information of Public Importance and Personal Data Protection if you believe any of your rights have been violated:
• Address: Bulevar kralja Aleksandra 15, Belgrade 11120
• Tel: +381 11 3408 900
• Fax: +381 11 3343 379
• Email: office@poverenik.rs
Company Information & Data Controller
PR Stretch, Belgrade
MB: 68133289
PIB: 115144412
Address: Višegradska 16, Belgrade
Email: office@stretch.rs
Website: www.stretch.rs
Security and Confidentiality
Stretch is committed to maintaining the security and confidentiality of your personal data. To achieve this, we implement appropriate technical, organizational, and personnel measures to prevent unauthorized access, loss, or any other breach of your personal data.
These measures include, but are not limited to: using advanced software to prevent misuse, theft, or other breaches via information technologies; implementing internal procedures for the protection of your personal data; and ensuring that any personnel with access to your data are bound by confidentiality obligations.
This Privacy Policy applies as of the date you access this website. Stretch reserves the right to modify the content of the Terms of Use, including product assortment, product prices, and other information related to the use of our website. Therefore, users are responsible for reviewing and agreeing to the Terms each time they use www.stretch.rs.
Third – Party Website References
Our website may contain links to third-party websites. Please note that Stretch is not responsible for the collection, processing, or use of personal data by these third parties. If you provide information on third-party websites or use their services, the privacy policies and terms of use of those third parties will apply.
We recommend that you review the privacy policies of any websites you visit before disclosing your personal data.
COOKIE POLICY
To provide you with the best possible user experience and optimize the content displayed on our website, we use cookies. Cookies help ensure the proper functioning of the website and allow us to improve its structure and content. They also help us collect anonymous statistics to understand how visitors use our website.
By using our website, you agree to the use of cookies in accordance with this policy. Consent is required for the processing of any personal data you provide during the use of our website.
If you do not agree with the terms of use, the purposes, or the processing of your personal data, please do not use our website for purchases.
You may withdraw your consent at any time, in accordance with our Privacy Policy.
If you have any questions regarding our Cookie Policy or personal data protection, please contact us at office@stretch.rs.
